Student Support and Experience Officer
2 weeks ago
Elizabeth School of London is seeking a highly motivated and dedicated individual to join our team as a Student Support Officer. As a key member of our Student Support department, you will play a vital role in ensuring the smooth operation of our educational institution.
Key Responsibilities:- Provide administrative support to various departments and assist students with their queries and concerns.
- Provide exceptional customer service to students, staff, and visitors, both in person and over the phone.
- Maintain accurate student records and databases, ensuring data confidentiality and compliance with data protection regulations.
- Handle general administrative tasks such as photocopying, filing, and managing office supplies.
- Support the admissions process by processing applications, conducting interviews, and assisting with enrolment procedures.
- Bachelor's degree from a recognised university.
- Knowledge in Customer Service Standards.
- Willingness to learn and develop and contribute to the wider activities of Student Support and of the school.
- Strong interpersonal skills for building rapport and trust with students.
- Proficiency in using IT technology to record and search student data base.
- Knowledge of counselling techniques to provide emotional support.
- Private medical (health) insurance with BUPA.
- Annual leave (5.6 weeks), including bank holidays.
- Workplace pension scheme.
- Statutory Sick Pay.
- Statutory maternity/paternity pays.
- Career development opportunities.
- Training and self-development opportunities.
- Gym membership discounts.
- Retail discount schemes.
- Cinema discounts.
- Grocery discounts.
- Cycle to work.
- Financial wellbeing – personal debt advice.
- Financial wellbeing education.
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Manchester, United Kingdom Elizabeth School of London Full time{"h1": "Student Support Officer Job Description", "p": "At Elizabeth School of London, we are seeking a highly motivated and organized individual to join our team as a Student Support Officer. This role is responsible for providing administrative support to various departments and assisting students with their queries and concerns. Responsibilities: *...
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Manchester, United Kingdom Elizabeth School of London Full time{"h1": "Student Support Officer Job Description", "p": "At Elizabeth School of London, we are seeking a highly motivated and organized individual to join our team as a Student Support Officer. This role is responsible for providing administrative support to various departments and assisting students with their queries and concerns. Responsibilities: *...
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