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High Intensity User Service Lead

2 months ago

Liverpool, Liverpool, United Kingdom Creative Support Full time

We are seeking an enthusiastic and experienced individual to join our team at Creative Support as a High Intensity User Service Lead. This role is a key part of our new service, which aims to provide an alternative access point for individuals requiring out of hours support when experiencing negative symptoms of mental or physical illness.

Key Responsibilities:

  • Provide crisis intervention and support to individuals in need
  • Work closely with our team to develop and implement effective support plans
  • Collaborate with local healthcare providers to ensure seamless care coordination
  • Conduct community outreach and engagement activities to promote the service and build relationships with local stakeholders

Requirements:

  • Proven experience in crisis intervention and mental health support
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Knowledge of local healthcare services and systems

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • A supportive and collaborative work environment