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Operations Business Product Owner

2 months ago

Birkenhead, Wirral, United Kingdom Premier Guarantee Full time
{"Key Responsibilities": "

As a key member of the Premier Guarantee team, you will be responsible for defining and driving the vision, strategy, and roadmap for operational products and processes.

The role requires a strategic and analytical thinker who can translate business needs into actionable product requirements.

You will support the development and implementation of assigned initiatives and business product projects, and contribute to delivering on Premier Guarantee's 2025 and beyond ambitions for profitable growth and market leading customer experience.

Key Responsibilities:

  • Support the implementation of Premier Guarantee's annual operational and strategic plans and priorities in line with the company's 2025 and beyond ambitions.
  • Interface with Munich Re IT and Premier Guarantee, and act as the point of contact in IT change ceremonies to facilitate requirements and scope determination, accountable for delivered solutions, and provide feedback regarding process improvement and retrospectives.
  • Manage the backlog for select MD Group systems to support conduit for the business, prioritization of large and small items, and ensure all artifacts are ready when needed for change, including requirements, documents, and pricing sheets.
  • Understand and manage the implications of business change.
  • Feed upcoming system changes into Operations Change Manager.
  • Report on project progress, with oversight of scope, benefits, and objectives, and costs.
  • Evaluate software solutions, working with GSI Enterprise Architects alongside business needs.
  • Consider and advise the Operations Strategy & Oversight Manager of opportunities for product development, maximizing use of systems and analytics.
  • Define and communicate the product vision and strategy in alignment with the company's operational goals and objectives.
  • Develop and implement comprehensive product development and enhancement strategies to support the adoption of new products, tools, and technologies within the Operations department.
  • Collaborate with relevant teams to highlight opportunities for innovative products that meet commercial and market demand.
  • Lead and manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.
  • Work closely with the Operations Business Change Manager to support operational activities in aligning with regulatory product requirements and risk mitigation strategies.
  • Assess the impact of changes to and new products, and develop proposals to mitigate risks.
  • Identify potential risks and resistance to product enhancement/change, and develop and implement mitigation strategies to address these challenges.
  • Ensure alignment of product development with operational needs and strategic goals.
  • Monitor product implementation outcomes and customer feedback, driving continuous improvement."}