Menswear Retail Expert

3 days ago


London, Greater London, United Kingdom Selfridges Full time
Job Overview

We are seeking an experienced Menswear Retail Expert to join our team at Selfridges. As a key member of our sales team, you will be responsible for creating a memorable customer experience by building rapport, sharing product knowledge, and catering to customer needs.

The ideal candidate will have excellent communication skills, be well-informed about products, and possess problem-solving skills. You will also be flexible and adaptable to business needs, able to take ownership of tasks that may go beyond the role expectation.

Key Responsibilities:

  • Conduct sales, refunds, and exchanges, helping customers find alternative products if necessary.
  • Maintain the highest retail standards in stock replenishment, organizing rails, and hosting.
  • Manage and oversee stock in your department, including unpacking deliveries and completing audits.
  • Adapt to challenges varying from day to day, working in different departments as needed.
  • Stay ahead of the latest trends by expanding your knowledge of products and competitors.
  • Follow health, safety, and security procedures to prevent stock loss.

About You:

  • You will be a great communicator, positively engaging with customers with varying needs and requirements.
  • You will develop excellent product knowledge through supplier training and trend analysis.
  • You will use your sales and service expertise to deliver exceptional results, taking initiative to provide additional services where appropriate.
  • You will demonstrate problem-solving skills, adapting your approach to each individual customer.
  • You will be flexible and adaptable to business needs, willing to take ownership of tasks beyond the role expectation.

Selfridges offers a competitive salary of $22.5 per hour, along with opportunities for growth and development within the company. We pride ourselves on being a reliable and respected colleague, reflecting the values of our organization. If you are passionate about delivering exceptional customer experiences, please consider joining our team.



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