Sales and Service Director

2 weeks ago


East Liverpool, Ohio, United Kingdom Sodexo Group Full time

Sodexo Group is seeking a Sales and Service Director to join our team at Everton Football Club's hospitality lounge.

This role offers a unique opportunity for someone with a background in sales and customer service to drive revenue growth and deliver exceptional guest experiences.

Key responsibilities include:

  • Leading a team of staff to achieve sales targets and deliver excellent customer service.
  • Developing and implementing sales strategies to drive revenue growth.
  • Collaborating with the kitchen team to create menu offerings that meet customer demands.
  • Ensuring seamless communication between departments to guarantee efficient service delivery.
  • Upselling and promoting products to maximize revenue capture.
  • Providing comprehensive training to staff on product knowledge, customer service, and sales techniques.
  • Maintaining high standards of presentation and tidiness within the hospitality lounge.
  • Continuously monitoring and evaluating service quality to identify areas for improvement.

The ideal candidate will have extensive experience in sales and customer service, excellent leadership skills, and a proven track record of driving revenue growth.

A competitive salary of £50,000 - £70,000 per annum is available for this challenging opportunity.


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