Service Delivery Coordinator
4 weeks ago
About OCS Group:
OCS Group is a leading facilities management company that delivers innovative services to the public and private sectors.
This role is part of our Technical Services division, which provides services to a wide range of prestigious clients.
We offer our colleagues opportunities to gain qualifications through funded development programmes that are aligned to the knowledge, skills and behaviours attached to their role.
About the Role:
The Service Delivery Coordinator will be responsible for raising purchase orders to sub-contractors for reactive works and maintenance contracts. They will also attend and take part in subcontractor performance meetings to discuss performance.
Additionally, they will be the first point of contact for customers, raising jobs for reactive and corrective action work orders, and closing off jobs for engineers where required.
Key Responsibilities:
- Raising purchase orders to sub-contractors for reactive works and maintenance contracts.
- Attend and take part in subcontractor performance meetings to discuss performance.
- First point of contact for customer.
- Raising jobs for reactive and corrective action work orders.
- Closing off jobs for engineers where required.
- Booking in reactive and PPMs with clients for sub-contractor.
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