Billing Systems Manager
4 days ago
Estimated Salary: £50,000 - £65,000 per year
">Job Overview:
We are seeking an experienced Billing Support Supervisor to lead our billing support team and drive business growth through excellent customer service and process improvement.
The successful candidate will be responsible for managing the billing support team, collaborating with commercial and operational functions, and providing domain expertise to platform developers.
Main Responsibilities:
- Lead the billing support team, ensuring timely and effective resolution of customer queries and issues.
- Collaborate with commercial and operational teams to support new products and services, ensuring seamless integration with existing systems.
- Develop and implement processes to improve efficiency and effectiveness, reducing costs and enhancing customer satisfaction.
Key Requirements:
- Degree in Computer Science, Information Technology, or Management Information Systems.
- Strong technical knowledge of PHP and Symfony, with experience working in a fast-paced environment.
- Excellent analytical and problem-solving skills, with ability to identify areas for efficiency improvements.
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