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Duty Manager

2 months ago


Woodford Green, Greater London, United Kingdom London Chigwell Prince Regent Hotel, Signature Collection By Best Western Full time
Job Opportunity

We are seeking a highly skilled and passionate Duty Manager to join our team at the London Chigwell Prince Regent Hotel, Signature Collection By Best Western. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring the highest standards of service in our restaurant and bar.

Key Responsibilities
  • Prepare the restaurant and bar for service, maintaining high standards of presentation and cleanliness.
  • Provide exceptional hospitality service to guests, responding to their needs and exceeding their expectations.
  • Upsell and promote our food and beverage offerings, increasing revenue and enhancing the guest experience.
  • Work collaboratively with the hotel team to ensure seamless service delivery and maintain a positive and inclusive work environment.
Requirements
  • Proven experience working in a busy hospitality environment, preferably in a similar role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to work effectively in a fast-paced environment, remaining calm and composed under pressure.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • Collaborative and supportive work environment.
  • Discounts on hotel stays and other perks.