People Services Coordinator

1 month ago

London, Greater London, United Kingdom Ricoh UK Full time

Ricoh UK is committed to creating an inclusive and positive workplace culture. We are seeking a skilled People Services Coordinator to join our team in Northampton.

About the Role

This role will involve administering and coordinating local HR processes and tasks for employee lifecycle activities, ensuring that all aspects of the employee journey are seamless and efficient.

Key Responsibilities:

  • To administer and coordinate local HR processes and tasks for employee lifecycle activities.
  • Manage queries triaged from the EMEA People Services and Operations team to the local HR inbox, responding to Tier 1 queries in a timely, efficient manner while retaining a high level of customer service.
  • Co-ordinate Employee Relations and Centre of Expertise queries including outsourced provider queries as appropriate to the HR specialists to help with a timely and effective resolution.

Requirements:

  • Excellent knowledge of UK onboarding processes, workforce administration processes, HR policies and procedures.
  • Good working knowledge of HR practices (recruitment, onboarding, offboarding, training, talent management, etc).
  • Excellent interpersonal skills and high professional standards for customer service and work quality.

Benefits:

  • A competitive salary of £45,000 - £55,000 per annum, depending on experience.
  • Flexible and hybrid working in line with role requirements.
  • An excellent package with solid basic, strong bonus and company benefits including A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme, Flexible retirement plan, Wellbeing schemes to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more.

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