Senior Technical Solutions Specialist

3 weeks ago


London, Greater London, United Kingdom Eames Consulting Full time
Job Title: Presales Solutions Architect

Eames Consulting is seeking a skilled Presales Solutions Architect to collaborate with customers and sales teams to scope opportunities and design end-to-end, tailored solutions that meet our customer's business needs.

This role will build strong, long-term customer relationships and deliver presales support that ensures quality and service excellence.

Main Responsibilities:
  1. Work with customers, partners, and sales teams to define, shape, and understand technical requirements.
  2. Propose high-quality, end-user solutions that meet time, cost, and budget requirements identified.
  3. Develop and present Proof of Concepts and demos to showcase the functionality and value of proposed solutions.
  4. Produce accurate Statements of Work and contribute to the creation of new sales proposals.
  5. Build lasting relationships with customers, becoming a trusted advisor on technical strategy.
  6. Liaise with colleagues to help ensure solution design activities are documented and tracked as required.
  7. Ensure a seamless handoff after the sale, ensuring customer requirements are met, and the architecture is executed as designed.
  8. Ensure business solutions are aligned with the company's strategic priorities.
  9. Maintain knowledge of emerging technology and software trends.
Requirements:
  1. Experience in a similar Technical Consultant, Pre-Sales Architect, or Solutions Engineer role.
  2. Deep understanding of Microsoft offerings, including Azure Cloud Services, Active Directory, Exchange, M365, with a particular focus on Entra ID and Intune, M365 licensing, Windows Server/desktop deployment, and maintenance.
  3. Track record of excellent relationship management with customers, suppliers, and internal stakeholders at all levels.
  4. Exposure to CRM systems, such as Dynamics 365.
  5. Commercial acumen.
  6. Wealth of experience writing accurate technical documentation.
About You:
  1. Astute with a great eye for detail.
  2. An analytical individual who proactively pursues opportunities, identifies problems, and suggests commercial solutions.
  3. An excellent communicator, able to explain technical concepts and solutions in clear terms, both verbally and in written form.
  4. Comfortable with rapid change, multitasking, and working to deadlines.
  5. Able to build strong relationships, both internally and externally, generating trust and confidence in your capability.
  6. A confident and credible presenter and demonstrator.


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