Senior Technical Solutions Specialist
3 weeks ago
Eames Consulting is seeking a skilled Presales Solutions Architect to collaborate with customers and sales teams to scope opportunities and design end-to-end, tailored solutions that meet our customer's business needs.
This role will build strong, long-term customer relationships and deliver presales support that ensures quality and service excellence.
Main Responsibilities:- Work with customers, partners, and sales teams to define, shape, and understand technical requirements.
- Propose high-quality, end-user solutions that meet time, cost, and budget requirements identified.
- Develop and present Proof of Concepts and demos to showcase the functionality and value of proposed solutions.
- Produce accurate Statements of Work and contribute to the creation of new sales proposals.
- Build lasting relationships with customers, becoming a trusted advisor on technical strategy.
- Liaise with colleagues to help ensure solution design activities are documented and tracked as required.
- Ensure a seamless handoff after the sale, ensuring customer requirements are met, and the architecture is executed as designed.
- Ensure business solutions are aligned with the company's strategic priorities.
- Maintain knowledge of emerging technology and software trends.
- Experience in a similar Technical Consultant, Pre-Sales Architect, or Solutions Engineer role.
- Deep understanding of Microsoft offerings, including Azure Cloud Services, Active Directory, Exchange, M365, with a particular focus on Entra ID and Intune, M365 licensing, Windows Server/desktop deployment, and maintenance.
- Track record of excellent relationship management with customers, suppliers, and internal stakeholders at all levels.
- Exposure to CRM systems, such as Dynamics 365.
- Commercial acumen.
- Wealth of experience writing accurate technical documentation.
- Astute with a great eye for detail.
- An analytical individual who proactively pursues opportunities, identifies problems, and suggests commercial solutions.
- An excellent communicator, able to explain technical concepts and solutions in clear terms, both verbally and in written form.
- Comfortable with rapid change, multitasking, and working to deadlines.
- Able to build strong relationships, both internally and externally, generating trust and confidence in your capability.
- A confident and credible presenter and demonstrator.
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