Revenue Control Officer

3 weeks ago


St Albans, Hertfordshire, United Kingdom Govia Thameslink Railway Full time

Key Responsibilities:

As a Revenue Control Officer at Govia Thameslink Railway, you will be responsible for providing exceptional customer service and ensuring the revenue protection of the company.

Main Responsibilities:

  • Deliver outstanding customer service to our passengers
  • Protect the revenue of Govia Thameslink Railway
  • Work in a fast-paced environment, often under pressure
  • Provide information and assistance to customers
  • Ensure the safety and security of customers and staff

Requirements:

  • Positive attitude and excellent communication skills
  • Ability to remain calm under pressure and work accurately
  • Flexible and willing to adapt to change
  • Professional at all times

Working Conditions:

Due to the shift times, you must live in the local area and have available independent transport to ensure that you arrive at the station for the early shift as required.

All stations-based roles may involve standing for long periods of time and working shifts including weekends, nights, and bank holidays.



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