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HR Operations Manager
2 months ago
We are seeking an experienced HR Operations Manager to join our team at Omega Resource Group. As a key member of our HR team, you will be responsible for providing strategic support to our clients and ensuring the smooth operation of our HR functions.
Key Responsibilities:- Line management of HR Operations Administrators and team leads, currently a team of 5.
- Develop, create and implement HR policies, template letters, manager's guides, contracts of employment and other associated HR templates that meet legislative requirements and best practice.
- Ensure employee records are accurately maintained and ensure appropriate audits, controls checks and measures are in place to maintain excellent data integrity.
- Advise managers on the terms and conditions of employment and knowledge share best practice with them.
- Develop, transact (where necessary) and oversee the end-to-end employee lifecycle processes from onboarding to off boarding, liaising with other stakeholders as necessary.
- Manage the administration of all employment change requests such as changes to terms and conditions, secondments, promotions, department moves, new roles etc.
- Support the Head of People Partnering and Ops to manage a performance appraisal system that drives high performance.
- Responsible for delivering payroll and benefits management, liaising with our Payroll Administrator (within the Finance team) and the managed payroll providers and finance to ensure the smooth operation of payroll.
- Continuously monitor and review HR policies and processes and implement changes where necessary to ensure a compliant, safe service.
- Introduce and manage ticketed service desk developing its use, introducing SLA's, driving improvements, automation and improve employee experiences.
- Enable manager self-service through the use of the HRIS and information sharing.
- Proven experience of working in a generalist HR management role.
- 5+ years of experience in HR administration, with at least 2 years in a supervisory/management role.
- Experience in supporting payroll processes.
- Proven experience of achieving personal and team goals, objectives and KPIs.
- Experience of creating, developing and embedding HR policies, processes and systems.
- Current and up to date working knowledge and understanding of employment legislation and regulations relevant to HR operations.
- Knowledge and understanding of HRIS systems, automation, process improvement and SLA's.
- CIPD Level 5 or 7 qualified or equivalent experience.
- Proficiency in HRIS systems, including reporting and data analysis.
- Highly organised with strong planning and project management skills.
- Exceptional communication skills, verbal and written, with the ability to build and maintain good relationships across the organisation and with external stakeholders or suppliers.
We offer a competitive salary and benefits package, including 25 days holiday, plus bank holidays, 1 day's extra holiday for your Birthday, team building and company events, flexible working, and access to wellbeing portal.
For more information, please contact Imogen Collins or send a copy of your CV to Omega Resource Group.
