Retail Store Experience Coordinator
2 days ago
We are seeking a skilled Retail Store Experience Coordinator to join our team at H&M Group. This is a permanent position offering 39 hours per week, based in Stirling, Scotland.
About the RoleThe successful candidate will be responsible for supporting the store team in delivering exceptional customer experiences, ensuring that all customers receive a personalized and memorable shopping experience.
- Work closely with the store manager to develop and implement strategies for improving customer satisfaction and loyalty.
- Provide excellent customer service, responding promptly to customer queries and resolving issues efficiently.
To succeed in this role, you will need:
- A minimum of 1 year of experience in retail or a related field.
- Excellent communication and interpersonal skills.
- A passion for delivering exceptional customer experiences.
Estimated salary: £22,000 - £28,000 per annum.
BenefitsH&M Group offers a range of benefits, including:
- A competitive salary and bonus structure.
- A comprehensive benefits package, including health insurance and pension scheme.
- Ongoing training and development opportunities.
In addition to these benefits, we offer a supportive working environment, with opportunities for career growth and professional development.
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