Customer and Trading Manager

1 month ago

Edinburgh, Edinburgh, United Kingdom Sainsbury's Full time
About the Role

We are seeking a highly skilled and motivated Customer and Trading Manager to join our team at Sainsbury's. As a key member of our store management team, you will be responsible for leading and managing the day-to-day operations of our convenience stores, ensuring that our customers receive an exceptional shopping experience.

Key Responsibilities
  • Manage and lead a team of colleagues to deliver excellent customer service and achieve sales targets.
  • Plan and implement effective store operations, including stock management, inventory control, and visual merchandising.
  • Monitor and analyze sales data to identify trends and opportunities for growth.
  • Develop and implement strategies to improve customer engagement and loyalty.
  • Collaborate with other store managers to achieve business objectives and share best practices.
What We Offer

We offer a competitive salary and benefits package, including a generous holiday entitlement, pension scheme, and access to a range of employee discounts and perks. As a valued member of our team, you will also have the opportunity to develop your skills and career through our comprehensive training and development programs.

Requirements

To be successful in this role, you will need to have:

Excellent leadership and management skills, with the ability to motivate and inspire a team.Strong communication and interpersonal skills, with the ability to build relationships with colleagues, customers, and stakeholders.Proven experience in a retail management role, with a track record of achieving sales targets and improving customer satisfaction.Ability to work flexibly, including evenings and weekends, to meet the needs of the business.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and ambitious individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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