Print Service Engineer

7 days ago


Aberystwyth, Cardiganshire, United Kingdom Office Equipment Systems Ltd Full time

About the Role:

We are seeking a highly skilled Print Service Engineer to join our managed print team based at Office Equipment Systems Ltd in St Asaph, North Wales. As a Field Service Engineer, you will play a crucial role in delivering exceptional service levels to clients across the North West region.

Main Responsibilities:

  1. Service Delivery:
    Collaborate with our experienced Service Team to respond promptly to client requests within set SLA response times. Provide high-quality service levels to clients at all times, ensuring efficient and timely service delivery throughout the North West region.
  2. Technical Expertise:
    Diagnostics and problem-solving skills are essential in resolving technical issues with managed print devices. Assist with complex installations and support IT-related issues related to print devices.

About You:

To succeed in this role, you will have a minimum of 2 years' experience as a field-based engineer in print/reprographics, strong mechanical and IT literacy skills, and a full, clean UK driving licence. We offer a competitive salary of £31,500 per annum, company van, mobile phone, laptop, company pension, employee discount, on-site parking, and no weekend work.

Why Choose Us:

As a leading provider of managed IT, print, and communication solutions, we deliver reliable technology services to businesses throughout the UK. Our goal is to offer exceptional service to small and medium-sized businesses, making us an ideal choice for professionals seeking a challenging yet rewarding career.



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