Jewellery Experience Manager

1 week ago


London, Greater London, United Kingdom ASTRID & MIYU LTD. Full time

Astрид & Miyu Ltd. is a forward-thinking jewellery brand that is revolutionising the jewellery experience. We are seeking an experienced Retail Store Leader to join our team as a Jewellery Experience Manager.

As a key member of our management team, you will be responsible for delivering an exceptional customer experience and driving commercial success in your store. You will lead by example on the shop floor, ensuring that the team delivers exceptional customer service and integrates our experiential retail pillars: Community & Connection, Memorable Moments, and Inspiration & Innovation.

Key Performance Indicators (KPIs):

  • Sales growth and profit margins
  • Customer satisfaction and retention rates
  • Team performance and development

Requirements:

  • Proven track record of leadership and customer-facing experience
  • Strong commercial acumen and ability to drive sales growth
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team

Benefits:

  • A competitive salary of £33,000 - £35,000 per annum, plus up to 15% commission and bonus
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a leading jewellery brand


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