Strategic Fraud Manager

3 weeks ago


London, Greater London, United Kingdom Harnham Full time

Job Title: Strategic Fraud Manager

Location: London

This role offers an exciting opportunity to join Harnham's Retail Risk division, responsible for the retail lending operations across the credit lifecycle. As a Strategic Fraud Manager, you will be responsible for optimising the fraud management capabilities within the group.

The Company Overview

Harnham is a specialist bank with over 2.5 million customers across Europe and the US. We provide retail, small business, and corporate customer offerings, including savings, payment, lending, insurance, and more.

The Job Description

You will be doing the following daily:

  • Develop, maintain, and optimise transaction and payment fraud strategies across the business.
  • Maximise fraud detection rates while minimising false positives.
  • Enhance fraud mitigation for all card payments, including Apple Pay and Google Pay, with a focus on phishing attacks and fraudulent card provisioning requests.
  • Implement fraud prevention tools and tactical changes in collaboration with IT and Operations teams.
  • Create and maintain a comprehensive reporting suite to meet both internal fraud monitoring and external regulatory reporting requirements.
  • Utilise a variety of analytical and visualisation tools and techniques.
  • Stay informed about new fraud methods, attacks, or data breaches, and raise awareness among the team and stakeholders.

Your Skills and Experience

  • Experience with SAS, SQL, Python, or Power BI.
  • Experience in card fraud management and fraud role optimisation.
  • Strong knowledge of the card payments industry.
  • Proficiency in Falcon, or similar fraud management tool.
  • Strong academic background in a STEM field.
  • Strong data analysis skills.
  • Excellent written and verbal communication skills.

The Benefits

  1. An estimated salary of up to £75,000 per annum.
  2. A discretionary bonus.
  3. A pension scheme.
  4. A mostly remote working model, with fortnightly meet ups.


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