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Community Shop Leader
4 weeks ago
About the Role:
As the Store Manager, you will be responsible for the day-to-day running of our community-owned shop and café. You will lead a dedicated team of part-time staff and volunteers, ensuring we provide excellent service to local residents and visitors alike.
This role is central to keeping our much-loved shop a thriving hub for the community.
Key Responsibilities:
- Customer Service: Foster a friendly, welcoming environment, ensuring our product range meets customer needs.
- Team Leadership: Manage and motivate a team of part-time staff and volunteers through effective communication, training, and support.
- Shop Operations: Oversee stock management, order supplies, manage financial targets, and ensure smooth operations.
- Community Engagement: Work closely with the Management Committee to plan marketing activities, update the website and social media, and ensure ongoing community connection.
What We're Looking For:
We are seeking a proven retail management or supervisory experience, strong leadership and team management skills, customer-focused mindset, and excellent communication. A local connection would be highly beneficial, as we need someone nearby to manage the team and day-to-day operations.
Why This Opportunity:
This is a fantastic opportunity to take a leadership role in a well-loved community shop and café. You will have the chance to make a meaningful impact and build lasting relationships with customers and your team. We offer flexibility and the chance to be part of something special in Brockham.