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Spa Therapist

2 months ago

London, Greater London, United Kingdom Jumeirah Carlton Tower Full time
About the Job

We are seeking a highly skilled and experienced Spa Therapist to join our team at The Peak Spa, Jumeirah Carlton Tower. As a Spa Therapist, you will be responsible for providing exceptional spa treatments to our guests, ensuring a relaxing and rejuvenating experience.

Key Responsibilities:
  • Perform a professional service according to standard with attention to detail and in a prompt timely manner.
  • Advise guests of treatments and products available at the spa.
  • Ensure all standards are met and maintained through the use of effective check lists
  • Communicate through appropriate channels any guest related matters, products or equipment needs, technical, service requests, etc.
  • Maintain accurate records of treatments carried out and till receipts for submission to claim appropriate commission entitlements.
  • In the absence of the receptionist, to take bookings and accept payments for beauty treatments and products.
  • To have a good knowledge of all other services
  • To ensure that all aspects of Health & Safety are maintained at the highest of levels and regular checks are carried out on all equipment in use in the treatment rooms
  • To report all defects promptly and ensure rectification is carried out in the shortest possible time or closure of equipment facilities.
  • To carry out a variety of beauty treatments and promote the services that are offered to the standards required by the Hotel.
Requirements:
  • Previous experience as a fully qualified therapist.
  • Excellent level of English
  • Friendly, approachable and professional with a mature manner.
  • Proven retail sales skills
  • Excellent personal presentation
  • Very competent in hot waxing, providing outstanding beauty/spa treatments with an eye for detail.
About the Benefits

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes...

  • Competitive salary + excellent service charge
  • 28 holidays inclusive of Bank Holidays
  • Extra holiday for significant Birthdays etc.)
  • Life insurance
  • Next pension
  • Jumeirah perks website access – discount
  • F&B and Spa treatment discount
  • One and a half times pay for work during bank holidays
  • Dry cleaning of uniform or Business attire
  • Meals on duty
  • Employee assistance programs
  • Wellness benefits – Chiropodist, Flu jabs, and more
  • Taxi service after hours
  • Social events & recognitions programs
  • Ongoing training & development
  • Weeding/Baby gift
  • Cycle scheme
  • Internal transfer scheme
  • Eye test and discount for VDU users
  • Dental cash back plan
  • External transfer scheme