Accounting and Hospitality Professional
3 weeks ago
We are seeking a highly motivated and friendly Guest Services Assistant to join our team at Splendid Hospitality Group. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:- Operate the front desk and handle guest inquiries in a polite and friendly manner.
- Set up the buffet system in the restaurant area for mealtimes and maintain a clean and tidy environment.
- Adhere to Food Safety and Hygiene practices at all times.
- Clear and sanitize tables in the restaurant and reception areas.
- Maintain the reception, food and beverage outlets, public areas, stores, back office, staff room, and outside areas in a clean and tidy condition.
- Communicate effectively with other departments to ensure minimal impact on guest service.
- Free meals on duty.
- Free parking.
- Apprenticeship programs available.
- Learning and Development Opportunities through our Leadership Development Programs.
- Heavily discounted hotel stays and food and beverage discounts at IHG Hotels and Resorts Worldwide.
- Uniform provided.
- 24/7 Employee Assistance Program for you and your family.
- Life Assurance.
- 28 holiday days (pro rata for part-time).
- Automatic Enrolment into a workplace pension scheme.
Splendid Hospitality Group is an equal opportunities employer and a disability confident committed employer, committed to hiring a diverse workforce and sustaining an inclusive culture.
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Accounting and Hospitality Professional
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Crawley, West Sussex, United Kingdom Splendid Hospitality Group Full timeJob Title: Guest Services AssistantWe are seeking a highly motivated and friendly Guest Services Assistant to join our team at Splendid Hospitality Group. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Operate...
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