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Customer Service Representative

2 months ago

St Peter Port, United Kingdom AP Group Ltd Full time

Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team at AP Group Ltd. in Jersey. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Main Responsibilities:

  • Provide high-level customer service and support through various communication channels
  • Utilize excellent interpersonal skills to build strong relationships with clients and colleagues
  • Adhere to company policies and procedures to ensure seamless service delivery
  • Maintain accurate data input and records to a high standard
  • Exhibit a calm, professional, and positive attitude in all interactions

Requirements:

  • Minimum 2 years of customer service experience in a retail or office environment
  • Excellent communication and interpersonal skills
  • Ability to work accurately and efficiently in a fast-paced environment
  • Confident and professional telephone manner

AP Group Ltd. is an equal opportunities employer and welcomes applications from all qualified candidates.