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Customer Service Representative
2 months ago
We are seeking an experienced Customer Service Administrator to join our dynamic Sales Department at Philex Electronic Limited. As a key member of our team, you will provide exceptional customer service and administrative support to our customers and internal departments.
Key Responsibilities- Provide daily administration and customer service support to our Sales Accounts, ensuring excellent customer service and accurate order entry.
- Offer telephone assistance to customers in a professional and courteous manner.
- Liaise with internal departments to resolve customer queries and issues.
- Report to the Customer Service Supervisor on various matters.
- At least two years of customer service administrative experience.
- Highly numerate and computer literate, with proficiency in Excel.
- Excellent communication and interpersonal skills.
- Methodical, organized, and able to multitask.
- Accuracy and attention to detail.
- Ability to work under pressure and meet deadlines.
- A competitive salary of £24,000.00 per year.
- A company pension scheme.
- Employee discount on our products.
- On-site parking.
