Desktop Engineer Specialist

6 days ago


Reading, Reading, United Kingdom NHS South, Central and West Full time
Job Description:
NHS South Central and West Commissioning Support Unit is seeking a highly skilled Desktop Engineer to join our Digital, Data & Technology directorate. As a key member of our team, you will provide 2nd line support to users of our IT systems, configuring, installing, and maintaining a wide range of IT equipment.

In this role, you will deliver the highest level of customer satisfaction and service, meeting defined performance targets and promoting industry best practices in deskside support and customer service. You will also ensure all processes and policies are adhered to for successful delivery of the service, suggesting improvements where necessary.

The ideal candidate will have a degree (or equivalent) in IT or related subject, with good general education in English and Mathematics. Microsoft Desktop Support Technician Certificate (MCDST) (Windows 7 / 10) or equivalent is also required. Additionally, you will possess excellent verbal and telephone communication skills, full driving license, and be able to work independently with periodic supervision.

This is a permanent, full-time position offering an estimated salary of £35,000 - £40,000 per annum, depending on experience, plus benefits such as company pension scheme, 27 days holiday (rising to 29 after 5 years' service), Blue Light Card, and NHS Fleet Solutions car leasing.

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