Onsite IT Service Delivery Professional

3 weeks ago


London, Greater London, United Kingdom Air IT Limited Full time

We are seeking a highly skilled ICT Technical Support Engineer to join our team as an Onsite IT Support Engineer. In this role, you will deliver exceptional IT experiences at client sites, providing expert technical support and maintaining IT systems.

The ideal candidate will have experience triaging and prioritizing support requests, managing incidents, and maintaining system performance. They will also contribute to continuous improvement projects and be the go-to expert on all things IT.

Key Skills and Qualifications:

  • Experience with Windows Server/Desktop, Active Directory, and Microsoft Office 365
  • Proven user and system support experience
  • Full UK driving licence
  • Ability to travel to clients in Central London and surrounding areas
  • Passion for following processes and policies

What We Offer:

  • Salary: £45,000 - £55,000 per annum (dependent on experience)
  • Hybrid working options
  • 25 days annual leave plus bank holidays
  • Ongoing learning and development opportunities
  • Cycle to work scheme and technology vouchers
  • Enhanced family leave
  • Celebration day
  • Salary sacrifice pension
  • Two paid volunteer days
  • Company social events and competitions
  • Discount and cashback scheme
  • Group income protection
  • Life insurance
  • EAP and virtual GP service

Air IT Limited is an equal opportunities employer, committed to providing equal employment opportunities for all.



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