Shop Management Specialist

2 days ago


WaltononThames, Surrey, United Kingdom C2 Recruitment - Retail, Hospitality & Charity Specialists Full time

Role Overview

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We are looking for a skilled Shop Management Specialist to oversee two charity shops in Walton on Thames. The ideal candidate will have experience in retail management, particularly in dual site operations, and be able to lead a team to achieve shop KPIs and deliver excellent customer service.

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Key Responsibilities

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  • Manage the day-to-day operations of both shops, ensuring effective team leadership and customer service delivery
  • Maintain high standards of presentation in both shops through visual merchandising and stock management
  • Analyse sales data to inform business decisions and implement effective pricing strategies
  • Provide training and support to staff and volunteers to enhance their skills and knowledge
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Requirements

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  • Proven track record in retail management with a focus on dual site operations
  • Strong leadership and communication skills to inspire and motivate team members
  • Experience gained working within fashion/clothing retailing, with a focus on visual merchandising and shop layouts
  • Proficiency in EPOS systems and ability to utilise sales data to inform business decisions
  • KPI aware and driven to achieve shop goals
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What We Offer

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  • Competitive salary c£30,000 per annum
  • 27 days' annual leave, plus recognised public holidays – rising to 29 days after 5 years' service and 33 days after 10 years' service
  • Training support and development opportunities
  • Employee Assistance Programme – promoting staff wellbeing
  • Access to blue light card discount
  • Access to Pension Scheme
  • Opportunity to make a real impact in hospice care
  • Professional development and training
  • Supportive work environment
  • Chance to lead and innovate in charity retail

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