Pensions Specialist

1 month ago


Chesterfield, Derbyshire, United Kingdom ivolve Care and Support Full time
Job Title: Quality & Compliance Partner

Location: Hybrid, Chesterfield, Derbyshire - S41 7SL

The Quality & Compliance Partner will collaborate with the operations team to foster a culture of continuous improvement, enhancing services, environments, and outcomes for the people we support.

This role involves working across a designated geographical area, engaging with regulatory frameworks, Q&A processes, H&S regulations, risk management, specialist support, and governance aspects.

The Quality & Compliance Partner will drive exceptional performance and innovation through responsive and adaptable approaches to coproduction and engagement with the people we support and those involved in their care.

Key Responsibilities:
  • Experience in operational management, delivering high-quality person-centred care.
  • Leading, managing, and developing/coaching teams to deliver high-quality person-centred support.
  • Developing improvement plans and sustaining quality improvement.
  • Completing audits and utilising evidence-based assessments to drive quality improvement.
  • Using data, reporting, and metrics to drive quality improvements.
  • Writing support plans, risk assessments, leading reviews.
  • A comprehensive understanding of regulation and contract compliance inspections and frameworks.
  • Developing/reviewing operating policies, processes, and procedures.

To support the Regional Quality Lead in developing and implementing the strategic quality governance framework, ensuring the organisation maintains a progressive and adaptive approach to person-led, specialist care and support.

To act in accordance with the Level 3 Quality Assurance Code of Practice and the Quality Governance Team Charter.

To provide leadership and support in interpreting and implementing relevant best practice and regulatory frameworks in a person-led manner.

Complete a schedule of visits in accordance with the Level 3 Quality Assurance Code of Practice, producing high-quality audit reports and action plans, and communicating these effectively.

Utilise quality data, reporting, and metrics to identify themes and trends and to provide targeted support to operational managers to take corrective action and/or recognise innovation.

Support the Nominated Individual and Registered Managers in all aspects of regulatory compliance, registration, inspection, and reporting processes.

Complete proactive Level 3 quality assurance monitoring and coach and mentor managers to achieve outstanding care and support.

Support people with lived experience to check the quality of the care and support provided.

Undertake responsive audits/spot checks in response to quality performance metrics and data as required by the Regional Quality Lead.

Undertake independent investigations of key areas of quality and safety as required by the Regional Quality Lead.

Benefits include a birthday off with pay after a year of service and a £300 refer a friend scheme.


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