Store Team Leader

1 month ago

Birmingham, Birmingham, United Kingdom VF Corporation Full time

Drive Consumer Experience in Our Store

We're looking for a motivated, enthusiastic Store Supervisor (full-time, perm) to join our The North Face team based in Resorts World, Birmingham.

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.

The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

Let's talk about the role

We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management.

Key Responsibilities

  • Support the management team to drive sales and profitability
  • Coach and motivate the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
  • Maintain all retail operation standards in line with the brand's visual merchandising guidelines
  • Ensure operational policies and procedures are respected
  • Understand your store's KPIs and play your part to ensure they are achieved

What makes you the perfect Store Supervisor?

  • You love interacting with people. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
  • You can talk to people, create a supportive (and fun) environment, that helps deliver the best service possible
  • You have experience in opening and closing a store, taking responsibility and being in charge when necessary
  • Ideally you come from a retail background with some fashion or lifestyle experience
  • You have excellent written and verbal communication in English (another language is a plus but not necessary)
  • You are proficient in the use of MS Office and different POS systems
  • You are flexible when it comes to working weekends, evenings, and holidays as necessary

What's in it for you?

We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we're the total package.

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

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