Account Management Specialist

5 days ago


Manchester, United Kingdom Ulster Weavers Home Ltd Full time

About the Role

As a Junior Account Director at Ulster Weavers Home Ltd, you will support the Account Manager in managing the day-to-day running of given categories within the Dunelm Account Management team.

We are offering a competitive salary of £28,000 - £35,000 per annum, depending on experience.

Job Overview:

You will be responsible for attending and supporting category meetings, both in-house and with the customer, identifying actions, facilitating customer requests, and ensuring we deliver to their requirements.

Representing Ulster Weavers Home while building a relationship with the customer is also an essential part of this role. You will internally support the Account Manager in attending key stakeholder meetings.

  • Assist our Design and Buying teams by providing relevant data and product knowledge to drive profit and positive new development that meets the customer's strategic brief.
  • Create target prices where required to our costing methodology, to arrive at the agreed margin and feed into the Account Manager for negotiation.
  • Build a good knowledge of the given product categories through competitor analysis and benchmarking. Feed findings into the Account Manager to support the customer seasonal presentations.
  • Support the Account Manager in the Pre-Production process from concept through to delivery to store following the critical path on time and raising any concerns to the Account Manager prior to final deadlines.
  • Work as part of the wider Dunelm team across all areas of the business from Design, QC, Merchandising, Accounts, and Warehousing, completing and updating all required documents accurately to ensure processes are followed and stakeholders are fully updated on the customer's present requirements. Raise any concerns with the Account Manager.
  • Assist in ad hoc departmental projects.
  • Deputize for the Account Manager in their absence.

What We Offer:

  • Pension plan with 3% employer contribution
  • Death in Service Life Assurance
  • Employee Assistance Program
  • Product discounts


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