Business Performance Lead Analyst
1 month ago
Unlock Your Potential
We're BDO, an accountancy and business advisory firm that helps entrepreneurial organisations navigate today's changing world. Our Shared Service Centre team provides essential support to various teams across our firm, assisting with large-scale operations and providing expertise to keep us moving forward.
About the Role
We're looking for a Business Performance Lead Analyst (Senior Associate Grade) to join our Projects and MI team within the Shared Service Centre. This role will involve:
- Interpreting requirements for new builds and updates for existing reporting/analysis
- Streamlining operational processes and improving controls
- Operations reporting – time entry, utilisation, internal volumetric and KPI/SLA reporting
- Completing complex ad hoc data analysis requests for clients
- Identifying data issues and proactively seeking appropriate resolutions
- Day-to-day operational support
- Undertaking root cause analysis
- Creating regular reports based on client requirements
- Supporting the Operational teams with relevant data and expert analysis
- Producing and analysing large monthly MI data sets for multiple clients
Requirements
To be successful in this role, you'll need:
- A creative approach to analytical challenges
- Demonstrable ability to take a lead role within a small team and effectively manage internal relationships
- Strong numerical and analytical skills
- Experience of IT systems, including MS Word, Excel, Outlook, and Teams
- Experience working on interactive data visualisation software
- MS Power BI developer preferred
- A team player who is willing to ask questions and assist colleagues
- Able to quickly build positive and effective relationships with internal and external stakeholders
- Well-organised with excellent time management skills
About Us
We're a people-centred organisation that values mutual support and respect. We offer a range of benefits, including agile working, career development opportunities, and a supportive working environment. If you're looking for a challenging and rewarding role where you can make a real impact, we'd love to hear from you.
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