Wellness Operations Lead

3 days ago


Witney, Oxfordshire, United Kingdom Estelle Manor Full time

Estelle Manor is recruiting a Wellness Operations Lead to spearhead the success of its luxurious Eynsham Baths spa. As a senior member of the management team, you will be responsible for developing and implementing strategies to drive revenue growth, improve operational efficiency, and enhance the overall guest experience.

Main Responsibilities
  • Develop and execute business plans to increase revenue and market share.
  • Lead a team of therapists and support staff to deliver exceptional guest experiences.
  • Collaborate with other departments to ensure seamless delivery of services.
  • Analyse performance data to inform business decisions and drive continuous improvement.

To succeed in this role, you will need a minimum of 3 years' experience in a premium spa with 5 treatment rooms, strong leadership skills, and knowledge of spa operations.

Compensation Package
  • A salary of £62,000 - £72,000 per annum.
  • A range of benefits, including pension, health cash plan, and life assurance.
  • Professional development opportunities to support your career growth.


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