Transport Operations Manager

2 weeks ago


Raunds, Northamptonshire, United Kingdom DPDgroup Full time

Job Title: Shift Manager

We are currently recruiting for an experienced Shift Manager to help strengthen our depot operations management team.

As a Shift Manager, you will be working closely with our self-employed Owner Drivers (OD's) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well-managed, and motivated to ensure outstanding service is delivered.

Key Responsibilities:

  • Ensure the depot target for Core Routes is achieved.
  • Ensure the depot target Stops Per Route (SPR) is achieved.
  • Ensure all other delivery and collection routes are properly set.
  • Ensure all drivers scan and load their vans for delivery in a safe, timely, and efficient manner.
  • Maintain on-going communication with drivers to resolve any issues.
  • Ensure adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
  • Ensure that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements.
  • Work to set Key Performance Indicators including Service, Cost, Productivity, Transport, and Health and Safety.
  • Ensure 'Depot Clear' is achieved in line with depot targets.

Requirements:

We are looking for someone with experience in a fast-paced operation and proven people management experience, involving direct accountability and responsibility for motivating and leading a high-performing team, ideally within a transport setting.

Essential skills and qualifications include:

  • Strong communication skills with the ability to inspire, motivate, and manage a team.
  • Decisive and effective decision-making, problem-resolution, and time-management skills.
  • Demonstrate high levels of resilience, self-motivation, and flexibility.
  • Excellent computer skills with the ability to use Google Chrome applications.
  • The ability to do comprehensive reporting, alongside analysis of data, is a key requirement for this role.
  • You will be highly vigilant to any unscrupulous activity, taking swift and appropriate action.
  • Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability.

About Our Benefits:

We recognize that our people are at the heart of our business, without them, we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's essential to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few...

  • Holiday trading.
  • Enhanced maternity and paternity package.
  • Free life assurance of 4 x salary on joining the pension scheme.
  • Health Kiosks visiting every location.
  • Vitality at Work.
  • Free On-Site Parking.
  • Discounted shopping from 's of retailers, including up to 5% off supermarket shopping.
  • Milestone Days off to celebrate with your family and friends.
  • For employees who regularly use a screen as part of their job, we offer free eye tests and support with the cost of glasses.


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