Transport Operations Manager
2 weeks ago
Job Title: Shift Manager
We are currently recruiting for an experienced Shift Manager to help strengthen our depot operations management team.
As a Shift Manager, you will be working closely with our self-employed Owner Drivers (OD's) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well-managed, and motivated to ensure outstanding service is delivered.
Key Responsibilities:
- Ensure the depot target for Core Routes is achieved.
- Ensure the depot target Stops Per Route (SPR) is achieved.
- Ensure all other delivery and collection routes are properly set.
- Ensure all drivers scan and load their vans for delivery in a safe, timely, and efficient manner.
- Maintain on-going communication with drivers to resolve any issues.
- Ensure adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
- Ensure that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements.
- Work to set Key Performance Indicators including Service, Cost, Productivity, Transport, and Health and Safety.
- Ensure 'Depot Clear' is achieved in line with depot targets.
Requirements:
We are looking for someone with experience in a fast-paced operation and proven people management experience, involving direct accountability and responsibility for motivating and leading a high-performing team, ideally within a transport setting.
Essential skills and qualifications include:
- Strong communication skills with the ability to inspire, motivate, and manage a team.
- Decisive and effective decision-making, problem-resolution, and time-management skills.
- Demonstrate high levels of resilience, self-motivation, and flexibility.
- Excellent computer skills with the ability to use Google Chrome applications.
- The ability to do comprehensive reporting, alongside analysis of data, is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity, taking swift and appropriate action.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability.
About Our Benefits:
We recognize that our people are at the heart of our business, without them, we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's essential to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few...
- Holiday trading.
- Enhanced maternity and paternity package.
- Free life assurance of 4 x salary on joining the pension scheme.
- Health Kiosks visiting every location.
- Vitality at Work.
- Free On-Site Parking.
- Discounted shopping from 's of retailers, including up to 5% off supermarket shopping.
- Milestone Days off to celebrate with your family and friends.
- For employees who regularly use a screen as part of their job, we offer free eye tests and support with the cost of glasses.
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