Business Development Representative

1 week ago


Wellesbourne, Warwickshire, United Kingdom Cathay Investments Full time
About Cathay Investments

We are a leading distributor of premium products to the Composite industry in the UK and Europe.

Job Description

This role involves providing excellent customer service, meeting sales quotas, and building strong relationships with customers. The successful candidate will be responsible for selling a wide range of products to existing and new customers, both by telephone and email.

The Sales Representative will work closely with the Operations team based in Wales and the Technical team in Italy to ensure customer needs are met and expectations surpassed. Key responsibilities include achieving daily, weekly, monthly, and annual sales targets, growing sales to new customers, and providing excellent customer service.

Responsibilities
  • Work as part of the Sales team to contact customers by telephone and email, chasing sales and offering product advice and recommendations.
  • Make both inbound and outbound sales calls.
  • Liaise with the Operations team to ensure customer orders are entered accurately and efficiently on SAP.
  • Provide customer service, resolve queries and complaints, and remain commercially aware at all times.
  • Contact a defined number of Active customers on a daily basis, making outbound calls offering promotional stock and deals.
  • Contact a defined number of Inactive customers aiming to win back business.
  • Maintain a Sales Pipeline detailing sales leads that are Cold, Warm, and Won.
  • Report the Sales Pipeline to the wider group and MD.
Requirements

After a successful probationary period, the Sales Representative will be able to make uncapped commission on all sales made.

This is a full-time office-based role with a competitive salary of £30,000 per annum and uncapped sales commission after probation. We offer a supportive and dynamic work environment with opportunities for growth and development.


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