Housing Coordinator

3 weeks ago


Banwell Castle, North Somerset, United Kingdom LiveWest Full time
About The Role

We are seeking an experienced Coordinator to join our Aftercare team for up to 12 months, covering a period of maternity leave. As a key member of our team, you will be responsible for assisting with the post-completion phase of our new build properties, including affordable rent and shared ownership homes.

Key Responsibilities
  • Monitor and manage email boxes, ensuring queries are directed to the relevant person.
  • Oversee our Housing database (CX) for Aftercare and allocate tasks accordingly.
  • Track emergency defects, follow up on outstanding issues and ensure jobs are completed in a timely manner.
  • Collaborate with external partners to confirm all end-of-defect works are finalised.
  • Handle administrative tasks, including raising work orders and purchase orders.
About The Candidate

To succeed in this role, you'll need to meet the Level 1 requirements and bring the following:

  • Excellent organisational skills with the ability to manage multiple tasks and priorities effectively.
  • Strong IT proficiency, particularly with MS Office (Excel) and bespoke databases.
  • Clear and professional communication skills, with the ability to liaise confidently with internal and external stakeholders.
  • Attention to detail and the ability to maintain accurate and up-to-date records.
  • Familiarity with the new home buying and defects process, either through personal or professional experience.
About Us

LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.



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