Waste Collection Service Coordinator
1 week ago
Key Responsibilities:
- Communication Systems Management: Oversee and manage all communication systems within Waste Collection services, including radio and telephones. Assist Waste Collection, Transport, and Priority Waste management teams in delivering an efficient service. Handle message recording, answer operational inquiries from staff, and liaise with the Cleansing Call Centre.
- Administration and Reporting: Provide administrative support to all sections, including document management, filing, and minute-taking. Help prepare daily schedules for Waste Collection and Transport, assist in route optimisation processes, and ensure timely service delivery to all stakeholders.
- Staff Supervision and Training: Supervise day-to-day activities of administrative staff, participate in identifying training needs, and support staff development through the PDP process.
- Complaint Resolution: Act as the point of contact for complaints, working to ensure satisfactory resolutions in line with Council procedures.
- Change Implementation and Coordination: Ability to handle complaints and resolve issues in a manner that upholds council standards.
Additional Information:
- This is a full-time, temporary position.
- The working hours are 37 hours per week, Monday-Friday.
Salary and Benefits:
The salary for this position is £19.98 per hour, plus pension contribution. This is a competitive package that reflects the importance of this role in supporting waste collection services.
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