Retail Operations Lead

4 days ago


Leicester, Leicester, United Kingdom Severn Trent Water Full time

As a Retail Operations Lead at Severn Trent Water, you will be responsible for leading a team of water specialists in delivering exceptional customer service. Your key objectives will include prioritizing work, coordinating day-to-day tasks, and ensuring the happiness and satisfaction of our customers.

The ideal candidate will have a strong leadership style, excellent communication skills, and the ability to work collaboratively with peers. You will also be expected to identify opportunities for improvement in processes, team organisation, and technology.

In return, we offer a competitive salary of £33,000 - £37,500 (dependent on experience) and a range of benefits including 25 days holiday + bank holidays, annual bonus scheme, leading pension scheme, and dedicated training and development. We are an equal opportunities employer and welcome applications from all walks of life.



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