UK Major Loss Adjuster
3 weeks ago
About the Role
Crawford & Company is seeking an experienced Major & Complex Loss Adjuster to join our team. As a key member of our Major and Complex Loss teams, you will play a vital role in delivering a high-quality, professional service to our clients.
Key Responsibilities
- Manage an active caseload of predominantly commercial claims over £100,000 in value, often containing material damage and business interruption matters.
- Work closely with other business streams and third parties, such as our Casualty/Liability team or local government and emergency services.
- Develop and maintain strong relationships with clients, promoting our business and advocating our ways of working.
- Conduct thorough investigations and provide expert advice to clients, ensuring a high level of service and quality.
- Collaborate with colleagues to achieve agreed targets and deliver excellent service to clients.
Requirements
- ACILA or similar qualification, with a desire to continue learning and/or full qualifications.
- Extensive knowledge and understanding of FSA procedures and TCF initiatives.
- Extensive technical knowledge within the adjusting arena at a complex loss level.
- Understanding of Client SLA compliance/productivity/quality requirements.
- Able to embrace technology and be proficient in MS Office suite.
- The ability to influence key personnel and inspire others to deliver excellent service.
- A sound understanding of financial aspects and the ability to lead others to achieving agreed targets.
- A full UK driving licence, with the willingness to travel to regional offices when required.
What We Offer
Crawford & Company is committed to creating an inclusive work environment. We welcome applications from all candidates, regardless of their background. If you are a high achiever with a passion for delivering excellent service, we encourage you to apply for this exciting opportunity.
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