Estee Lauder Skincare Expert

5 days ago


London, Greater London, United Kingdom Estée Lauder - Brand Full time

ROLE SUMMARY

The Estee Lauder National Skincare Specialist is a highly skilled professional responsible for delivering exceptional luxury skincare experiences to consumers. This role requires a deep understanding of Estee Lauder luxury protocols and rituals, as well as the ability to provide personalized skincare treatments and product recommendations.

KEY RESPONSIBILITIES

• Execute and uphold beauty room standards across all locations in their market, collaborating with the local and global Education team to ensure all luxury treatment needs are met.

• Perform elevated skincare treatments for consumers as needed in key doors nationally, with two days per week spent in Flagship London store.

• Ensure personal retail and experience targets are met consistently, analyzing results and identifying luxury skincare retail and market growth opportunities.

EVENTS AND PARTNERSHIPS

• Act as an elevated luxury skincare representative and ambassador for the Estée Lauder brand in public, guest appearances, in-store and virtual events, press & influencer partnerships/events.

• Perform elevated skincare treatments for VIP clients as needed in key doors.

• Collaborate with local & global teams to identify high-profile opportunities to elevate the brand's luxury skincare offering.

EDUCATION AND TRAINING

• Lead by example by delivering the highest level of Re-Nutriv service every day.

• Elevate Beauty Advisor skillsets through facilitation and demonstration in Re-Nutriv seminars and through in-store coaching as needed to support Beauty Advisor Re-Nutriv Ambassadors in achieving personal/counter retail and experience goals.

• Identify and share local skincare product & experience trends with local affiliate and global teams regularly.

• Support UK&I Regional Education Managers in the Re-Nutriv strategy execution and participate regularly in Global-led Education opportunities.

CONTENT CREATION

• Host elevated livestreams on brand-owned channels as needed (primarily esteelauder.co.uk and ELUK Instagram).

• Lead by example in content creation, creating elevated skincare expert content on relevant social channels regularly (at least 1x/month).

• Collaborate with regional teams to create relevant social content for strategic skincare launches to be leveraged on affiliate social channels.

REQUIREMENTS

• Licensed Aesthetician/Beauty Therapist/Facialist

• Location base in London

• Willing to travel regularly across UK & Ireland and occasionally outside of UK & Ireland

• 5-8 years of elevated skincare experience

• Positive, energetic, and collaborative

• Stylish, modern, groomed

• Confident, people person who is able to personalize the consumer experience

• Excellent communication skills

• Confidence to be on-camera/social channels

• Minimum of 3 years of experience working in a retail environment required

• Knowledge and professional experience with prestige beauty products and concepts

• Previous experience in treatment room essential

COMPENSATION AND BENEFITS

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

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