Customer Service Ambassador
2 days ago
Betting & Gaming Limited is a leading company in the sports betting and gaming industry.
\The estimated salary for this role is £25,000 - £35,000 per annum, depending on experience.
About the Job\We are seeking a highly skilled Retail Customer Service Manager to join our team.
\As a Retail Customer Service Manager, you will be responsible for delivering top customer service, driving daily standards, and building relationships with customers.
\Main Responsibilities\- \
- Taking bets on a wide range of sports and events\
- Helping demonstrate products and betting terminals to customers\
- Handling customer complaints or concerns with empathy and problem-solving skills\
- Maintaining high shop standards\
- Opening or closing the shop as needed\
Shops can be open from Monday to Sunday 8am - 10pm, with a blend of long opening shifts, long closing shifts, and shorter evening shifts.
\As a key holder, you will be responsible for opening and closing the shop.
\Requirements\- \
- Building strong relationships and communicating effectively\
- Working alone or as part of a team\
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