Customer Service Representative
3 weeks ago
Blue Arrow Derby is proud to be working in partnership with a manufacturing company to recruit a Customer Service Advisor to join their team on a full-time permanent basis.
Key Responsibilities:
- Providing exceptional customer service to clients via phone, email, and other communication channels
- Responding to customer inquiries and resolving issues in a timely and professional manner
- Working collaboratively with internal teams to resolve customer complaints and concerns
- Developing and maintaining a thorough understanding of the company's products and services
- Staying up-to-date with industry trends and developments to provide informed and accurate information to customers
Working Hours:
Monday to Sunday, 39.5 hours per week, on a rota basis
Shift Patterns:
- Monday to Friday: 8:00am - 6:00pm
- Saturday: 8:00am - 3:00pm
- Sunday: 8:00am - 12:00pm
About the Company:
Blue Arrow Derby is a leading recruitment agency with a strong reputation for delivering exceptional service to our clients and candidates.
What We Offer:
A competitive salary and benefits package, opportunities for career development and progression, and a dynamic and supportive work environment.
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