Customer Service Representative

3 weeks ago


Belper, Derbyshire, United Kingdom Blue Arrow - Derby Full time
Customer Service Advisor Opportunity

Blue Arrow Derby is proud to be working in partnership with a manufacturing company to recruit a Customer Service Advisor to join their team on a full-time permanent basis.

Key Responsibilities:

  • Providing exceptional customer service to clients via phone, email, and other communication channels
  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Working collaboratively with internal teams to resolve customer complaints and concerns
  • Developing and maintaining a thorough understanding of the company's products and services
  • Staying up-to-date with industry trends and developments to provide informed and accurate information to customers

Working Hours:

Monday to Sunday, 39.5 hours per week, on a rota basis

Shift Patterns:

  • Monday to Friday: 8:00am - 6:00pm
  • Saturday: 8:00am - 3:00pm
  • Sunday: 8:00am - 12:00pm

About the Company:

Blue Arrow Derby is a leading recruitment agency with a strong reputation for delivering exceptional service to our clients and candidates.

What We Offer:

A competitive salary and benefits package, opportunities for career development and progression, and a dynamic and supportive work environment.



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