Strategic Operations Manager

2 months ago

Glenrothes, Fife, United Kingdom Fife Council Full time

Job Summary

The Strategic Operations Manager will play a key role in the Directorate Operations Team, leading on Compliance and Risk. This is a challenging and rewarding position that requires strong leadership and management skills, as well as the ability to drive business change and improvement.

Key Responsibilities

  • Manage specialist officers responsible for the delivery of Compliance, Risk, Health and Safety, and devolved Finance, quality management, and data management activities within the Education Directorate.
  • Plan, anticipate, and identify customer, directorate, and corporate performance improvement requirements and priorities.
  • Ensure appropriate financial procedures and audit control are implemented.
  • Manage and lead on all aspects of school transportation, in partnership with Transportation Services.
  • Identify, analyze the impact of, and initiate the development of new or amended strategies, policies, procedures, training programs, and actions related to compliance, risk, health and safety, and financial management.
  • Monitor service quality and performance in relation to risk, compliance, health and safety, financial, and data management, ensuring compliance to relevant legislation, standards, and specifications, and Fife Council and the Education Directorate policies.
  • Liaise with external regulatory agencies, including the Health and Safety Executive, Public Health, Audit Scotland, sharing best practice and ensuring compliance with relevant legislation.

Qualifications, Registration, and Skill Requirements

• Educated to SCQF level 9, which includes a degree or equivalent.

• Experience of operational delivery within the public sector, successful business change, resource management, performance management, and quality management.

• Experience of driving, managing, and supporting organizational change and service improvement.

• Consultancy, facilitation, and influencing skills.

• NEBOSH (or equivalent) General Certificate in Health and Safety (essential).

• NEBOSH Diploma in Health & Safety (desirable).

The Person

Will be able to:

  • Work with the Service Manager, the Directorate Operations Team, Education Managers, Improvement Officers, School Leaders, and practitioners to develop, plan, and take forward the Directorate's strategies relating to Compliance, Risk, and Finance.
  • Identify, plan, and assess progress of projects and manage their interdependencies in support of specific outcomes.
  • Report on progress to various Education forums, Councillors, Fife Council Committees, and to Scottish Government as required.
  • Chair meetings/represent the Service in cross-service working groups and projects.
  • Consistently model positive behaviors in dealings with others.
  • Undertake research/benchmarking.
  • Analyze complex issues and determine creative and practical solutions.
  • Reconcile competing priorities and deal with ambiguity and complexity.
  • Respond to customer needs, aligned with strong organizational and business awareness, and provide constructive challenge where appropriate.
  • Manage performance.

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