Tiffany & Co. Service Centre Expert

1 week ago


Dartford, Kent, United Kingdom Tiffany & Co. Full time

Job Summary

The Tiffany & Co. Cross Functional Operational Specialist is a highly skilled service centre-based individual who manages customer needs for after-sales and servicing-based enquiries. The role requires strong client relationships, delivery of high service levels, and pursuit of excellence, innovation, and state-of-the-art technology.

Key Responsibilities

  • Provide exceptional customer service and experience through multiple channels.
  • Develop and maintain effective working relationships with internal departments and business partners.
  • Manage customer owned merchandise service orders, including processing, quality inspections, and valuations.
  • Contribute to the success of the department through efficient and timely processing of customer orders.

Requirements

  • Superior communication and interpersonal skills.
  • Previous service experience in a retail or contact centre environment.
  • Familiarity with workshop, servicing, repair processes, and associated terminology.

Benefits

  • Opportunity to work with a luxury retail brand.
  • Chance to develop strong client relationships and deliver exceptional customer service.
  • Collaborative and dynamic work environment.


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