Sales Ambassador

3 weeks ago

Wakefield, Wakefield, United Kingdom Lush Full time
About the Role

We are seeking a highly motivated and enthusiastic Sales Assistant to join our team at Lush. As a Sales Assistant, you will be the face of our brand, providing exceptional customer service and showcasing our beautiful products to our customers.

Key Responsibilities
  • Deliver outstanding customer service, ensuring every customer leaves with a smile and a positive impression of our shop.
  • Become a product expert, helping customers make informed choices and sharing your knowledge on our products.
  • Work collaboratively with your colleagues to achieve store goals, maintain a fun and engaging shop floor, and deliver top-notch service together.
  • Get creative with displays and keep our store looking fabulous, using this as a way to help our customers find the right products while they're shopping.
  • Ensure our inventory is always up-to-date, restock shelves, and make sure our products are always ready for their close-up.
  • Keep our store sparkling clean and inviting, creating a space that adds to our customers' shopping joy.
  • Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
  • Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for.
  • Participate in training sessions with enthusiasm, soaking up knowledge to grow both personally and professionally.
What We Offer
  • Holiday allowance
  • 50% discount on Lush products and spa treatments
  • Profit-based bonus
  • Complimentary spa treatment*
  • Pension scheme
  • Paid day off for your birthday
  • Cycle to work scheme
  • Discounted rail and bus season tickets
  • Employee assistance programme
  • 6 months' full pay for parental leave (primary caregiver)*
  • Financial childcare support on return to work*
  • Flexible working

*qualifying period & hours required

About Lush

Lush is a pioneering cosmetics company that has been driven by innovation and ethics since its establishment in 1995 in Poole, Dorset. We create fresh, handmade products using organic fruits and vegetables, and we fight against animal testing and over-packaging. Our products are sold 'naked' to customers without any packaging, and we operate in 52 countries with 928 global shops. We are 10% Employee Owned since 2017, and our people are the heart and soul of our business.

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