NetSuite Expert Solutions Architect

NetSuite Subscriptions Solution Principal

We're looking for an experienced professional to join our team at Oracle NetSuite as a NetSuite Subscriptions Solution Principal. In this role, you'll play a critical part in delivering exceptional customer experiences by driving sales and growth through innovative training and support solutions.

As a NetSuite Subscriptions Solution Principal, you'll work closely with our sales and customer success teams to understand the NetSuite Subscription and Education Services offerings and selling strategy. You'll be responsible for acquiring and maintaining a working knowledge of the complete offerings and capabilities of NetSuite Services, specifically Education Services.

Your key responsibilities will include partnering with our sales teams to provide innovative training and support solutions to prospects and customers, enabling sales and customer success teams to understand the NetSuite Subscription and Education Services offerings and selling strategy, and working with all Direct Sales groups to promote the value of enablement to new prospects.

You'll also be responsible for creating change orders as necessary for in-flight projects to ensure a tailored training fit, teaming with sales enablement to ensure that all new sales reps understand the value of Education Services, the overall content of the Training courses and products, and how to position Education Services with their target audiences.

To succeed in this role, you'll need strong sales, product management, and/or marketing skills, including needs analysis, positioning, business justification, and closing. You'll also need exceptional skills designing, managing, and presenting services solutions, ideally with a focus on enablement. Strong communication, enablement, presentation, and interpersonal skills are also essential.

What You'll Need:

• 
  
• Services sales or presales experience and a proven ability to continually achieve and exceed assigned goals
  
• Strong sales, product management, and/or marketing skills, including needs analysis, positioning, business justification, and closing
  
• Exceptional skills designing, managing, and presenting services solutions, ideally with a focus on enablement
  
• Strong communication, enablement, presentation, and interpersonal skills
  
• Professionalism, a strong work ethic, flexibility, and the ability to work in a fast-paced environment
  
• Understanding of common industry standards as related to ERP, accounting, and CRM
  
• Ability to drive value with the customer by upselling services
  
• Excellent written and verbal English skills for the purpose of contract and documentation development
  
• Experience with cloud software implementations
  
• Fluency in European languages (French, Spanish, Swedish, Dutch) is a plus
  
• Bachelor's degree or recognized equivalency or achievement of recognized professional level
  

What We Offer:

• 
  
• A competitive salary with exciting benefits
  
• Flexible and remote working to suit your lifestyle
  
• Learning and development opportunities to advance your career
  
• An Employee Assistance Program to support your mental health
  
• Employee resource groups that champion our diverse communities
  
• Core benefits such as medical, life insurance, and access to retirement planning
  
• An inclusive culture that celebrates what makes you unique
  

Why Choose Oracle?

• 
  
• Join a global workplace where you can make an impact
  
• Get access to development opportunities that can advance your career, an Employee Assistance Program to support your mental health, and core benefits such as medical, life insurance, and access to retirement planning
  
• Be yourself in an inclusive culture where employee resource groups champion our diverse communities
  

NetSuite Customer Success

NetSuite Customer Success provides comprehensive instructional programs to ensure our customers, partners, and employees have the knowledge to achieve the highest level of success. In our Enablement practice, we are adding diversity and depth to our offerings, improving our reach through packages that are targeted to customer size and type, and doing more for our customers in terms of the materials that we provide for initial and ongoing enablement.

The Subscriptions Solution Principal plays a critical role in achieving this objective by acquiring and maintaining a working knowledge of the complete offerings and capabilities of NetSuite Services, specifically Education Services, and assisting sales teams to provide innovative training and support solutions to prospects and customers.

Key Responsibilities:

• 
  
• Acquiring and maintaining a working knowledge of the complete offerings and capabilities of NetSuite Services, specifically Education Services
  
• Assisting sales teams to provide innovative training and support solutions to prospects and customers
  
• Enabling sales and customer success teams to understand the NetSuite Subscription and Education Services offerings and selling strategy
  
• Working with all Direct Sales groups to promote the value of enablement to new prospects, becoming part of the Sales Team to scope and close deals
  
• Working with PS Sales and Solutioning teams to scope managed services and training engagements for new customers
  
• Positioning and selling Advanced Customer Support, Learning services, Tailored Training, and User Adoption services with new prospects and Install-base customers
  
• Creating change orders as necessary for in-flight projects to ensure a tailored training fit
  
• Teaming with Sales Enablement to ensure that all new sales reps understand the value of Education Services, the overall content of the Training courses and products, and how to position Education Services with their target audiences
  

What You'll Do:

• 
  
• Partner with, enable, and support AMO and Direct CS consulting sales teams in scoping opportunities for education and user adoption services for all types of customers and partners, including execution of change orders and upsell SOWs for active engagements
  
• Collaborate with other regional Education Services Advisors to support global sales teams
  
• Coordinate authoring and updating of SOWs and other contract templates to meet the needs of the business
  
• Use marketing tools (newsletters, Twitter, phone, and other communication tools) to advertise the programs and increase awareness and drive sales and attendance
  
• Learn and use NetSuite PS tools (Pricing Calculator, SOW and CO templates) to create contract documents to support deals
  
• Learn the Education Services and User Adoption Value propositions and deliver them to various audiences (internal, external)
  
• Use NetSuite to track and report on your activities; performance will be measured on sales bookings, as well as interactions and activities (PSER reporting)
  
• Keep NetSuite product knowledge current, keeping up to date with new features as versions are released
  
• Display a deep understanding of the Education Services offerings, and ability to evaluate a customer's needs and translate into a training solution
  
• Work with all the respective internal groups within NetSuite . Professional Services, Direct Sales, etc., to educate and evangelize our value proposition and offerings
  
• Liaison to RFP desk to answer questions about training for proposals and assist in maintaining the database of Education Services topics
  
• Assist with proposal development, positioning of services, and the sales process for more complex deals
  
• Architect custom learning blends of onsite and online training, education consulting, user adoption services, and performance support solutions
  
• Partner with Sales and PS Enablement on new and emerging market launches for Education Services offerings
  
• Deliver sales enablement training for Direct, AMO, and Channel Sales on Education Services Programs
  

What We're Looking For:

• 
  
• Services sales or presales experience and a proven ability to continually achieve and exceed assigned goals
  
• Strong sales, product management, and/or marketing skills, including needs analysis, positioning, business justification, and closing
  
• Exceptional skills designing, managing, and presenting services solutions, ideally with a focus on enablement
  
• Strong communication, enablement, presentation, and interpersonal skills
  
• Professionalism, a strong work ethic, flexibility, and the ability to work in a fast-paced environment
  
• Understanding of common industry standards as related to ERP, accounting, and CRM
  
• Ability to drive value with the customer by upselling services
  
• Excellent written and verbal English skills for the purpose of contract and documentation development
  
• Experience with cloud software implementations
  
• Fluency in European languages (French, Spanish, Swedish, Dutch) is a plus
  
• Bachelor's degree or recognized equivalency or achievement of recognized professional level
  

Oracle NetSuite

Oracle NetSuite offers automated financial processes to improve finance operations efficiency and productivity. Oracle NetSuite has a number of modules including: Finance, Inventory Management, Supply Chain Management, Manufacturing, CRM, Procurement, HR Management, E-Commerce, and Project Management.

Oracle

We're a global company with a commitment to innovation and customer satisfaction. Our mission is to empower businesses to improve their operations and drive growth through the power of the cloud.

Why Choose Oracle?

• 
  
• Join a global workplace where you can make an impact
  
• Get access to development opportunities that can advance your career, an Employee Assistance Program to support your mental health, and core benefits such as medical, life insurance, and access to retirement planning
  
• Be yourself in an inclusive culture where employee resource groups champion our diverse communities
  

NetSuite Customer Success

NetSuite Customer Success provides comprehensive instructional programs to ensure our customers, partners, and employees have the knowledge to achieve the highest level of success. In our Enablement practice, we are adding diversity and depth to our offerings, improving our reach through packages that are targeted to customer size and type, and doing more for our customers in terms of the materials that we provide for initial and ongoing enablement.

The Subscriptions Solution Principal plays a critical role in achieving this objective by acquiring and maintaining a working knowledge of the complete offerings and capabilities of NetSuite Services, specifically Education Services, and assisting sales teams to provide innovative training and support solutions to prospects and customers.

What You'll Do:

• 
  
• Acquire and maintain a working knowledge of the complete offerings and capabilities of NetSuite Services, specifically Education Services
  
• Assist sales teams to provide innovative training and support solutions to prospects and customers
  
• Enable sales and customer success teams to understand the NetSuite Subscription and Education Services offerings and selling strategy
  
• Work with all Direct Sales groups to promote the value of enablement to new prospects, becoming part of the Sales Team to scope and close deals
  
• Work with PS Sales and Solutioning teams to scope managed services and training engagements for new customers
  
• Position and sell Advanced Customer Support, Learning services, Tailored Training, and User Adoption services with new prospects and Install-base customers
  
• Create change orders as necessary for in-flight projects to ensure a tailored training fit
  
• Team with Sales Enablement to ensure that all new sales reps understand the value of Education Services, the overall content of the Training courses and products, and how to position Education Services with their target audiences
  

Key Qualifications:

• 
  
• Services sales or presales experience and a proven ability to continually achieve and exceed assigned goals
  
• Strong sales, product management, and/or marketing skills, including needs analysis, positioning, business justification, and closing
  
• Exceptional skills designing, managing, and presenting services solutions, ideally with a focus on enablement
  
• Strong communication, enablement, presentation, and interpersonal skills
  
• Professionalism, a strong work ethic, flexibility, and the ability to work in a fast-paced environment
  
• Understanding of common industry standards as related to ERP, accounting, and CRM
  
• Ability to drive value with the customer by upselling services
  
• Excellent written and verbal English skills for the purpose of contract and documentation development
  
• Experience with cloud software implementations
  
• Fluency in European languages (French, Spanish, Swedish, Dutch) is a plus
  
• Bachelor's degree or recognized equivalency or achievement of recognized professional level
  

What We Offer:

• 
  
• A competitive salary with exciting benefits
  
• Flexible and remote working to suit your lifestyle
  
• Learning and development opportunities to advance your career
  
• An Employee Assistance Program to support your mental health
  
• Employee resource groups that champion our diverse communities
  
• Core benefits such as medical, life insurance, and access to retirement planning
  
• An inclusive culture that celebrates what makes you unique
  

Oracle NetSuite

Oracle NetSuite offers automated financial processes to improve finance operations efficiency and productivity. Oracle NetSuite has a number of modules including: Finance, Inventory Management, Supply Chain Management, Manufacturing, CRM, Procurement, HR Management, E-Commerce, and Project Management.

Oracle

We're a global company with a commitment to innovation and customer satisfaction. Our mission is to empower businesses to improve their operations and drive growth through the power of the cloud.

Why Choose Oracle?

• 
  
• Join a global workplace where you can make an impact
  
• Get access to development opportunities that can advance your career, an Employee Assistance Program to support your mental health, and core benefits such as medical, life insurance, and access to retirement planning
  
• Be yourself in an inclusive culture where employee resource groups champion our diverse communities