Hospitality Operations Manager
2 weeks ago
Located in the heart of Lyndhurst, White Swan Inn is a traditional suburban local pub offering a warm and welcoming atmosphere. As our ideal candidate, you will be passionate about creating an exceptional guest experience and have a proven track record in team leadership.
About UsPub & Dining is a leading operator of pubs, bars, and late-night venues across the UK. Our diverse portfolio includes popular brands such as Slug & Lettuce, Be At One, and Popworld. If you're looking for a rewarding career with opportunities to grow and develop, we encourage you to apply.
Job DescriptionWe are seeking an experienced Team Leader to join our White Swan Inn team. As a key member of our management team, you will be responsible for supporting and mentoring your team, ensuring high standards of customer service, and contributing to the overall success of the business.
- Support and coach your team to deliver exceptional customer service
- Work closely with the management team to achieve business objectives
- Maintain high standards of cleanliness, safety, and compliance
- Create a welcoming atmosphere for our guests
To succeed in this role, you will need:
- Proven experience in a team leader or management position
- Excellent communication and interpersonal skills
- Able to work flexible hours, including weekends and bank holidays
- A passion for delivering exceptional customer service
We offer a competitive salary package, including:
- Estimated salary: £28,000 - £35,000 per annum (dependent on experience)
- Flexible working hours
- VIP entry to our pubs and bars
- 25% off food and drink in over 800 sites
- Early access to earned wages
- Opportunities to develop your career within our award-winning development programmes
If you're passionate about delivering exceptional customer service and have a proven track record in team leadership, we'd love to hear from you. Please submit your application, including your CV and a covering letter explaining why you're the ideal candidate for this role.
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