Credit Controller

1 month ago

Lymm, United Kingdom Kids Planet Day Nurseries Limited Full time
Job Title: Billing and Collections Advisor

Kids Planet Day Nurseries Limited is seeking a skilled Billing and Collections Advisor to join our finance team at our Lymm Head Office. As a key member of our team, you will be responsible for overseeing the group's portfolio of nurseries' debt and sales ledger.

Key Responsibilities:
  • Ensure customers pay on schedule and follow up on past-due bills via phone, email, or letter.
  • Discuss repayment schedules and follow the company's debt policies.
  • Initiate legal proceedings if necessary.
  • Invoice customers on a monthly basis using nursery software.
  • Support, process, and reconcile all LA documentation surrounding EY Funding, claiming via the online portal, and payments received.
  • Reconcile outside agency payments.
  • Process Direct Debit collections.
  • Issue monthly statements.
  • Resolve parent finance queries.
  • Maintain open lines of contact with nurseries to ensure productive relationships.
  • Perform month-end duties.
Requirements:
  • At least 3 years of dedicated Credit Control experience or transferable experience from a different field.
  • Good level of competence in Excel, Word, and Outlook.
  • Proven experience in a B2C environment desirable.
  • Confident communication skills.
  • An excellent telephone manner.
  • The ability to listen to customers and negotiate successful resolutions.
  • Self-motivated, calm, and professional, and able to work efficiently in a busy office environment.
  • Ability to reconcile complex accounts and have excellent attention to detail.
  • Excellent numerical ability and problem-solving skills.
Job Type:

Full-time (40 hours, Monday - Friday), Permanent, Based at Lymm Head Office.

We are unable to offer any kind of visa sponsorship for this role.

Kids Planet is committed to equal opportunities for all. We celebrate diversity and are committed to creating an inclusive environment for all our staff and children.

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