Credit Controller

2 weeks ago


Lymm, Warrington, United Kingdom Kids Planet Day Nurseries Limited Full time
About the Role

We are seeking a highly skilled Credit Controller to join our team at Kids Planet Day Nurseries Limited. As a key member of our finance team, you will be responsible for overseeing the group's portfolio of nurseries' debt and sales ledger.

Key Responsibilities
  • Ensure timely payment from customers and follow up on past-due bills via phone, email, or letter.
  • Discuss repayment schedules and negotiate with customers as needed.
  • Follow company debt policies and initiate legal proceedings if necessary.
  • Invoice customers on a monthly basis using nursery software.
  • Support and process LA documentation surrounding EY Funding, claiming via the online portal and payments received.
  • Reconcile outside agency payments and process Direct Debit collections.
  • Issue monthly statements and resolve parent finance queries.
  • Maintain open lines of communication with nurseries to ensure productive relationships.
  • Perform month-end duties and other tasks as required.
Requirements
  • At least 3 years of dedicated Credit Control experience or transferable experience from a different field.
  • Good level of competence in Excel, Word, and Outlook.
  • Proven experience in a B2C environment desirable.
  • Confident communication skills and excellent telephone manner.
  • Ability to listen to customers and negotiate successful resolutions.
  • Self-motivated, calm, and professional, with the ability to work efficiently in a busy office environment.
  • Excellent numerical ability and problem-solving skills.
What We Offer
  • Full-time, permanent position based at Lymm Head Office.
  • Competitive salary range of £24,000.00-£27,500.00 per year.
  • Childcare benefits, company pension, and discounted or free food.
  • Employee discount and health and wellbeing programme.
How to Apply

Please submit your application, including your CV and a cover letter, to [insert contact information]. We are committed to equal opportunities for all and welcome applications from diverse candidates.


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