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Relief Lodge Manager

2 months ago


Crawley, West Sussex, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a compassionate Relief Lodge Manager to join our team. As a Relief Lodge Manager, you will be responsible for covering the absences of permanent Lodge Managers on an "as and when" basis at our retirement developments in the region.

You will be working at the heart of Churchill Estates Management, promoting a happy and fulfilling lifestyle for our Owners. Your role will involve managing the maintenance of the property, providing a first-class service to Owners, and being a visible and reassuring presence at the central desk within the development.

You will also be responsible for administering the office, arranging contractors to maintain the building, and facilitating social events. Additionally, you will support the sales team with customer viewings and liaise with a range of departments and external contacts.

About You

We are looking for someone with a desire to make a positive difference in the lives of our Owners. You will have an outgoing and friendly personality, with a love of people and socialising. You will be able to act with sensitivity and diplomacy, while also having the efficiency and assertiveness to manage the safety of our Owners and the security of our developments.

You will be happy working independently on your own initiative, and will be computer literate with previous experience of using Outlook. Previous experience in property management, social housing, retail, care work, customer service, or hospitality would be advantageous.

About Us

Churchill Estates Management Ltd is a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, overseeing more than 8,000 apartments and providing property services and customer care to over 10,000 retired people.

We are a professional, award-winning, customer-focused team with ambitious plans for the future. Our Company Values are TORCH: Trust, Openness, Respect, Communication, and Honesty.

How You'll Be Rewarded
  • Mileage reimbursed
  • Subsistence allowance for overnight stays
  • Annual holiday calculation based on annual entitlement of 24 days + Bank Holidays, pro-rated for hours worked
  • Life Assurance