Conveyancing Assistant
4 weeks ago
Job Role: Conveyancing Assistant
Job Summary: We are seeking a skilled Conveyancing Assistant to join our team at BMA RECRUITMENT LTD. As a Conveyancing Assistant, you will be responsible for providing exceptional customer service, managing client relationships, and ensuring the smooth completion of conveyancing transactions.
Key Responsibilities:
- Deal effectively with clients and third parties over the telephone, in written correspondence, and occasionally face-to-face to provide advice and assistance.
- Chase various documentation, ID, mortgage offers, and searches to ensure timely completion of conveyancing transactions.
- Ensure that you and junior team members keep third-party websites up to date in real-time in line with third-party requirements.
- Provide the best possible service to clients and introducers of business to ensure excellent feedback and repeat business.
- Prepare necessary documentation as required with the conveyancing process in line with our policies and procedures.
- Prepare completion packs for the accounts department, including completion statements and invoices.
- Deal with Post Exchange matters as directed by your team manager.
- Be responsible for completions on the day of completion.
- Ensure that you and junior team members comply with all company policies and procedures to prevent breaches.
- Perform any other administrative duties required to assist your team and other teams as needed.
Requirements:
- At least 12 months of solid experience working as a Conveyancing Assistant.
- Strong administrative skills gained in an office environment.
- Excellent attention to detail.
- Good telephone manner.
- Conversant in Microsoft Office.
- Highly organized.
- Willingness to learn new skills.
- Experience of using a case management system (ideally Proclaim).
- Confident in building and maintaining business relationships through excellent communication and service delivery.
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