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Strategic IT Operations Leader
2 months ago
We are a group of companies working in the legal, accident management and healthcare sectors.
We are currently looking for an Interim Head of Service Delivery to join us on a contract basis.
Job SummaryThe purpose of this role is the strategic and tactical management of the delivery of IT Services to the Examworks UK Group.
This includes support, infrastructure and disaster recovery.
Key Responsibilities- Strategic IT planning and management
- Service delivery management
- IT team management
- Infrastructure management
- Security and compliance
- Telephony management
- Programme management
- Project management
- Business Continuity planning
- Procurement
- Group IT management
- Budget management
- Detailed technical knowledge of IT infrastructure implementation, Microsoft operating platforms and Security technologies/threats
- Experience of managing an IT Service or infrastructure operation
- ITIL v3 Foundation
- MCSE
- Prince2
- Degree or equivalent
- 22 days holiday rising to 27 PLUS Bank Holidays
- Buy up to 5 MORE HOLIDAYS, or sell some back to us if you wish
- Guaranteed birthday off - if you want it
- Paid Sick Leave (after 1 years service)
- Continuous training and development with support given by our expert team and opportunities to complete qualifications
- Appraisal programmes for all which aids your progression and salary increases
- Company Pension
- Employee referral programme - £500 for every employee you refer
- FREE PARKING
- Amazing social events, festivals and parties, team nights
- Flexible approach to home working where your role allows
- Relaxed working environment with a 'dress to perform at your best' policy
- Match funding for your charitable activities and 1 day off paid each year for volunteering
- Employee Assistance programme – legal advice, counselling and much more
- Discounts on retail, entertainment, eating out, purchases and insurance products
- Wellbeing activities covering mental, financial & physical health, inclusivity, environmental, personal growth, fun and recognition
- Reward & Recognition – e-vouchers linked to our values, for you to spend on whatever you like
- Cycle to work scheme
- Ask Mike – put your questions to our CEO – your thoughts and opinions are welcome too