Deputy General Manager

2 months ago


Oxford, Oxfordshire, United Kingdom Flow Sports Personnel Ltd Full time

As a Deputy Manager at Flow Sports Personnel Ltd, you will be at the forefront of delivering exceptional customer experiences and driving business growth. Your responsibilities will include coaching and mentoring the team, ensuring a safe and enjoyable environment for customers, and meeting financial targets and service standards.

Key Requirements:
  1. A minimum of eighteen months experience in a customer-facing management role, preferably in the leisure, hospitality, or retail industry.
  2. Evidence of delivering on financial targets, driving business and sales.
  3. A passion for people, including experience of coaching and developing your team.
  4. Fanatical about customer service.
  5. Ambition for success.
  6. Will to work nights and weekends.

In return, you'll enjoy:

  1. An excellent salary, plus the opportunity to earn an extra £1 per hour, paid monthly as part of our bonus scheme.
  2. A 40-hour contract, with additional pay for extra shifts.
  3. The chance to earn an outperformance bonus, with a share of centre profits once targets are hit.
  4. 50% off food when working.
  5. An optional pension plan.
  6. 28 days holiday, with additional days for length of service.
  7. One in four weekends off.
  8. Ongoing training and development, with opportunities for career advancement.
  9. Free bowling and golf game vouchers monthly.
  10. 30% discount on food and drink for you and up to five friends.
  11. Access to our Employee Assistance Programme (EAP) for you and your family.
  12. Well-being training to support you in the workplace.
  13. The opportunity to join our healthcare cash plan.
  14. Financial long service awards.
  15. A £15 donation to Barnardo's upon induction completion.
  16. Enhanced maternity, paternity, adoption, and shared parental leave benefits.
  17. Flexible working, allowing a perfect work-life blend.


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